Hi, I'm Steve Quinlan. I'm a user experience and e-commerce practitioner. I have a passion for UX and a love of coffee. The work I do mixes customer's needs and business goals to create great experiences.
Think, design, test, learn, repeat is the foundation of my work. Each project I tackle has these five steps that help produce great UX.
Taking business objectives and customer needs to create websites that are easy to use and help tell engaging storeys. I've worked with some amazing people to help them create sites that talk to their audience. Take a look at some of the projects I have completed.
Latest Blog Posts
You want to start an optimisation program, but you need to get buy-in from senior stakeholders. In this post, I share how I got buy-in from the business and set the groundwork to build a sustainable optimisation program.
The second part of the city app post is all about the prototype and first design attempt. In part one I talked about the paper prototype process and the paper wireframe user testing. In this post, I'll talk about creating a clickable prototype in Sketch and attempting the first design of the app.
In this post I share how I put together a user testing report that was used to present the findings and was able to be left as a leave behind for further reading. You can download the report structure to use as it is or tweak to how you need it. Hope it’s useful for you.
Kicking off the 100 UX challenges project with the first challenge 'Find your way around a new city'. In this challenge I'll be focusing on wireframing, quick user testing/ feedback and creating a low fidelity prototype to test. Take a look at how part one of this challenge went.
I've often seen small changes to a web page make big improvements to conversion rates. I wanted to share an example of small design changes that lead to big improvements. In this post, I'll show a couple of examples of A/B test that worked, one that didn't and what I learnt from them.
Testing with your users is a vital step in web, app and product development. Cost and time is often the first reason why they get dropped from projects. Here are some steps you can take to keep cost and time to a minimum.
Wireframing is a great way to visualise the structure of a web page or app. It's a quick way to design different structure and layout options. In this post, I talk about how to create wireframes first using pencil and paper and then in Sketch.
Helping users get to the right place on your website takes planning. In this post I talk about creating ‘users flows’ that can help users to get the information they are looking for when they need it, easily.